Terms & Conditions

General

These terms and conditions apply to private consumers’ purchases of goods from InCaseOf.art. It is not possible to use any VAT / CVR number on the webshop. If you buy as a business customer within the EU in this webshop, you must be responsible for VAT refunds. If you want to trade as a trader you can contact our customer service at hello@incaseof.art

InCaseOf is a Trademark owned by Paolo Fontana Design (hello@paolofontana.design)

Customs

Please note that customs duties abroad are not included in the price and will therefore be imposed upon receipt of order in that country. As a consumer, you are assigned responsibility for customs and payment.

Delivery

If you have questions about your order, you are always welcome to write to us at hello@incaseof.art Should we experience a delay in your order, you will be contacted. If you have questions about delivery or tracking, please contact hello@incaseof.art

Delivery times
Italy: 2-7 working days
Europe: 3-8 working days

Payment

You pay via secured system through the service PayPal Payments. Payment by card will be deducted from your account when the item is being processed. All our orders are produced immediately after you place an order. Our production works according to POD – Print on Demand – your order is printed a few minutes after it has been completed via the web shop.

Therefore, you will be able to see that the amount has been pulled from your account relatively shortly after- as your order is already being processed and thus as ongoing.

24 month warranty

As a customer of InCaseOf.art you have a 24 month right to make a complaint. The customer must complain within a reasonable time, which is within 24 months after the customer has established the error or defect. If this is relevant, please contact hello@incaseof.art – always attach photos of the product.

Complaint

Have you received your goods damaged?

Send photo documentation of the shipment inside and outside.
Make sure the package label is visible on the image.
Contact our complaints department directly at hello@incaseof.art
Creation of complaint and treatment takes 4-10 working days. The customer has the opportunity to make a claim for a complaint no later than within 5 working days.

Offer

Unfortunately, we do not accept discount codes on already discounted products.

Privacy Policy

InCaseOf.art understands and respects the importance of privacy on the Internet. InCaseOf.art will not disclose information about customers / users to third parties unless necessary to implement a transaction. InCaseOf.art will not sell your name, address, email address, credit card or personal data to any third party without your prior permission.